Privacy Policy

At our company, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you visit our website or communicate with us:

  • Personal Information: Name, email address, phone number, shipping address, and other contact details you provide when making an inquiry, placing an order, or signing up for updates.
  • Transaction Information: Payment details, purchase history, and contract-related information when you engage in a transaction with us.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website (such as pages viewed, links clicked) through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Transactions: To facilitate and process orders, send invoices, and arrange for product shipping and delivery.
  • Customer Support: To respond to inquiries, provide support, and offer services related to the equipment purchased.
  • Marketing and Communication: With your consent, we may send you updates, promotions, or newsletters related to our products and services.
  • Website Improvement: To analyze website traffic, understand user behavior, and improve the functionality and performance of our website.

3. How We Protect Your Information

We employ a range of security measures to safeguard your personal information from unauthorized access, alteration, or disclosure:

  • Data Encryption: All sensitive information, including payment details, is encrypted during transmission using secure protocols (e.g., SSL/TLS).
  • Secure Storage: Personal and transaction information is securely stored in our systems with restricted access to authorized personnel only.
  • Regular Audits: We regularly audit our security practices and systems to ensure that your data remains protected.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise share your personal information with third parties except in the following cases:

  • Service Providers: We may share information with third-party service providers who assist us in processing payments, managing logistics, or fulfilling orders. These providers are obligated to keep your information secure and confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid request from law enforcement or other government agencies.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about website traffic:

  • Cookies: Cookies are small data files stored on your browser that allow us to remember your preferences and recognize you on subsequent visits.
  • Opting Out: You can modify your browser settings to decline cookies or notify you when cookies are being sent. However, please note that certain features of our website may not function properly if you disable cookies.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
  • Data Deletion: You can request that we delete your personal data, except where we are required to retain it for legal or contractual purposes.
  • Withdraw Consent: If you have provided consent for marketing communications, you can withdraw this consent at any time by contacting us.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize your data.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: usedmach.com@gmail.com
Whatsapp: +86 133 2645 4154